Shipping policy
SHIPPING POLICY
Last updated: July 2026
Thank you for shopping with Milano Luxe.
Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed.
Please note that orders are not processed on weekends or public holidays.
Shipping
Milano Luxe ships to Australia and selected international destinations.
Estimated delivery times are:
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Australia
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Standard Shipping: 7–15 business days
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Express Shipping: 5–10 business days
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International
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Delivery times vary depending on the destination country and customs clearance. Estimated delivery is generally 7–20 business days.
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Please note that delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your destination and the shipping method selected.
Australia: Free Standard Shipping on eligible orders. Express Shipping is available for a flat rate of AUD $19.
Where available, free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping charges unless otherwise stated.
Delays
While we work with trusted shipping partners, delays may occasionally occur due to customs inspections, carrier issues, weather conditions, or other circumstances beyond our control.
Milano Luxe is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order.
Milano Luxe is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
We will work with the shipping carrier and our fulfilment partners to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, please contact: